Managed IT Services in
Westchester, NY

One partner. Every layer of your technology — monitored, secured, and supported around the clock.

What Is a Managed IT Service Provider?

As an experienced managed service provider (MSP), Corstar takes full responsibility for your business technology — monitoring, maintenance, security, and support — for a predictable monthly fee. We proactively manage your environment so problems are addressed before they become outages.

Corstar Communications has been in business since 1970. We've seen every kind of IT failure, cyberattack, and technology transition imaginable. That experience is what you're getting when you work with us.

Whether you have 5 employees or 500, our managed IT plans scale to match your business. No hidden costs, no surprise invoices — just reliable technology and a team that answers when you call.

HIPAA-Ready SOC 2 Aligned NY DFS Compliant Microsoft Partner
56
Years in Business
30min
STD RESPONSE TIME
500+
Businesses Served

Everything Included in Managed IT

Our managed IT service is not a basic help desk. It is a comprehensive technology partnership that covers your entire environment.

Proactive Monitoring & Maintenance

  • 24/7 network and server monitoring with automated alerting
  • Patch management — operating system, software, and firmware updates
  • Preventive maintenance and hardware health checks
  • Disk space, memory, and CPU performance tracking
  • Backup verification — we confirm your backups actually work
  • Monthly performance reports with plain-language summaries

Help Desk & On-Site Support

  • Staffed help desk during business hours — real people, not bots
  • Remote support resolves most issues within minutes
  • On-site dispatch for hardware, cabling, and hands-on issues
  • New employee setup and device provisioning
  • Printer, peripheral, and workstation support
  • Vendor coordination — we talk to your ISP, phone company, and software vendors for you

Cybersecurity Essentials

  • Managed endpoint detection and response (EDR)
  • Managed firewall configuration and monitoring
  • Email security — spam filtering and phishing protection
  • Multi-factor authentication (MFA) deployment
  • Dark web monitoring for compromised credentials
  • Security awareness training for your employees

Cloud & Productivity

  • Microsoft 365 administration — users, licenses, and policies
  • Cloud backup and disaster recovery
  • Azure infrastructure management
  • SharePoint and Teams configuration
  • VPN and secure remote access setup
  • SaaS application support and integration

A Different Kind of IT Partner

Most IT companies are reactive. They show up when things break. We work differently.

Local & Accountable

We are based in Westchester County. When you need someone on-site, we are there — not across the country.

Real Humans Answer

Call our help desk and a real person picks up. No ticket queues, no chatbots, no overseas call centers.

Security-First Mindset

Every managed IT plan includes baseline cybersecurity. We don't sell security as a separate upsell — it's part of the foundation.

Transparent Reporting

Monthly reports in plain English. You'll always know what we did, what we found, and what we're watching.

Predictable Pricing

One flat monthly fee per user. Budget your IT like any other operating expense — no surprise invoices.

56 Years in Business

Founded in 1970, Corstar has guided Westchester businesses through every major technology shift. We know what lasts.

We Keep You Compliant

Regulatory requirements are getting stricter. Our managed IT plans include the controls you need to satisfy auditors and protect your business.

HIPAA

Technical safeguards for medical practices and healthcare businesses handling PHI.

NY DFS

New York Department of Financial Services Cybersecurity Regulation (23 NYCRR 500) compliance support.

GDPR

Data handling and privacy controls for businesses with European customers or partners.

PCI DSS

Payment card industry security standards for businesses that accept credit cards.

Data Retention

Legally compliant backup and archiving policies for legal, financial, and regulated industries.

Cyber Insurance

We help you meet the technical requirements that cyber insurance carriers now require before issuing policies.

Simple, Predictable Pricing

We price our managed IT services per user, per month. No long-term lock-in on starter plans, no hidden project fees for routine work. You know exactly what you're paying every month.

Pricing depends on the number of users, devices, and your specific compliance requirements. Most small businesses in Westchester spend between $80–$150 per user per month for comprehensive managed IT support.

We don't publish a public price sheet because every business is different. The best way to get an accurate number is to schedule a 30-minute assessment — we'll review your current environment and give you a clear quote.

Managed IT FAQs

Break-fix IT support means you call someone when something breaks and pay by the hour. Managed IT means we proactively monitor and maintain your systems before things break. Most businesses find managed IT more cost-effective because problems are caught early — before they become expensive emergencies.
Our standard plans are annual agreements, which allow us to invest in getting to know your environment deeply. We do offer month-to-month arrangements for certain situations — ask us about your options during the assessment.
Critical issues are escalated immediately. Our average response time for Priority 1 incidents — server down, ransomware, complete outage — is under 1 hour. Premium plan clients have access to after-hours emergency support by phone.
Yes. We manage laptops, cloud applications, VPN access, and Microsoft 365 for employees wherever they work. Remote support via our tools means we can resolve most issues without requiring employees to come into the office.
Absolutely. We handle the transition process from start to finish — including documentation discovery, tool migration, and coordination with your previous provider. Most clients are fully transitioned within 30 days with no disruption to their operations.

Round Out Your IT Coverage

Network Assesment and Optimization

Network performance, wireless coverage, documentation, and prioritized improvements for Westchester businesses.

Learn more

Cloud Solutions

Microsoft 365 and Azure migrations, cloud backup, and infrastructure management.

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IT Project Management & Implementation

Structured planning and hands-on delivery for business technology projects.

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Let's Talk About Your IT

Free 30-minute assessment. No commitment required. Just an honest conversation about your technology.